WWW: Don’t you want to know what your test results are?
WWW: Why didn’t you call for appointment?
me: I’ve been calling for a week!
WWW: You know I am busy.
me: Why don’t you call me back? I left a message every time.
WWW: Cannot return calls.
me: Why not?
WWW: I am busy.
me: If you won’t return calls, why does the message ask me to leave one?
WWW: Yes, that is a problem. I have talked to my coworkers. Can’t fix it.
me: Do you think it’s ok for a medical clinic not to answer the phone or return messages?
WWW: hmmm. So, you want to make appointment?
Well, at least she called me. It’s probably bad news.